Disclaimer
Important limitations and notices you should be aware of when using FlareDial's website and services.
Last updated: May 1, 2025
1General Disclaimer
The information provided on flaredial.com and through FlareDial's services is for general informational and commercial purposes only. While we strive to keep content accurate and up to date, FlareDial makes no representations or warranties of any kind — express or implied — about the completeness, accuracy, reliability, suitability, or availability of any information, products, or services contained on this website.
2No Legal or Compliance Advice
FlareDial provides telecommunications infrastructure and compliance tools (such as DNC scrubbing and TCPA calling-hour restrictions) as technical features of its platform. Nothing on this website or within our services constitutes legal advice. The TCPA, TSR, and applicable state telemarketing laws are complex and evolving. You should consult a qualified attorney familiar with telecommunications law before launching outbound calling campaigns. FlareDial is not responsible for any regulatory fines, penalties, or legal actions resulting from your use of our platform.
3TCPA & Regulatory Compliance
- Compliance with the Telephone Consumer Protection Act (TCPA), Telemarketing Sales Rule (TSR), National Do Not Call Registry, state-specific telemarketing laws, and any other applicable regulations is solely the Customer's responsibility.
- FlareDial's DNC scrubbing tools reduce risk but do not guarantee full legal compliance. Databases may have latency; newly registered numbers may not appear immediately.
- Answer machine detection (AMD) and related features carry inherent error rates. FlareDial does not warrant perfect AMD accuracy.
- Caller ID delivery and STIR/SHAKEN attestation are subject to carrier routing and cannot be guaranteed by FlareDial.
4Service Availability
FlareDial's platform depends on underlying infrastructure including third-party cloud providers, telecommunications carriers, and internet routing. We target 99.9% uptime but cannot guarantee uninterrupted service. Factors beyond our control — including carrier outages, DDoS attacks, DNS failures, and force majeure events — may affect availability. FlareDial is not liable for business losses arising from service interruptions.
5Performance Estimates
Any references to performance improvements — such as increased agent talk time, higher answer rates, or reduced campaign costs — are illustrative estimates based on industry averages and customer case studies. Actual results will vary depending on your industry, list quality, campaign configuration, agent performance, and calling region. FlareDial does not guarantee specific performance outcomes.
6Third-Party Integrations
FlareDial integrates with third-party CRM, DNC, and business tools. We are not responsible for the availability, accuracy, security, or performance of third-party services. Integration functionality may be affected by changes made by third-party providers without notice. Always review the terms and privacy policies of any third-party tool you connect to our platform.
7Third-Party Links
Our website may contain links to external websites for reference purposes. These links do not constitute an endorsement of those sites or their content. FlareDial has no control over, and accepts no responsibility for, the content or practices of any linked external website. Accessing third-party sites is at your own risk.
8Intellectual Property Notice
All content on flaredial.com — including text, graphics, logos, and software — is the property of FlareDial or its licensors and is protected by applicable copyright and trademark law. Unauthorized reproduction, distribution, or use of any content from this website is strictly prohibited.
9Limitation of Liability
To the fullest extent permitted by law, FlareDial, its officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the website or services, even if FlareDial has been advised of the possibility of such damages. This includes but is not limited to: lost profits, data loss, regulatory fines, reputational harm, or business interruption.
10Indemnification
You agree to indemnify, defend, and hold harmless FlareDial and its affiliates from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your violation of these Terms, your non-compliance with applicable law, or your use of the platform in any manner not authorized herein.
11Changes to This Disclaimer
We reserve the right to update or modify this Disclaimer at any time without prior notice. The most current version will always be available at flaredial.com/disclaimer. Continued use of our website or services following any changes constitutes your acceptance of the revised Disclaimer.
12Contact
If you have questions about this Disclaimer or wish to report a concern, please contact us at: [email protected] | FlareDial, 1234 Business Ave, Suite 100, New York, NY 10001.
Questions about this policy? Contact us or email [email protected]