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Compliance7 min read

TCPA Compliance Guide for Outbound Call Centers in 2025

The TCPA carries fines of $500–$1,500 per violation. Here is what every outbound call center needs to know to stay compliant in 2025.

FD
FlareDial Team
Apr 13, 2026

What Is the TCPA?

The Telephone Consumer Protection Act (TCPA) restricts telemarketing calls, auto-dialed calls, prerecorded messages, and text messages. Violations carry statutory damages of $500 per call, tripled to $1,500 for willful violations.

Key 2025 Changes

The FCC's 2024 one-to-one consent rule takes full effect in 2025: a single consent form can no longer cover multiple sellers. Each brand must obtain its own written prior express consent.

DNC Compliance

  • Scrub against the National Do Not Call Registry before every campaign
  • Honor company-specific DNC requests within 30 days
  • Maintain your own internal DNC list

How FlareDial Helps

FlareDial provides real-time DNC scrubbing, call time restrictions by timezone, and consent-tracking fields built into the CRM layer — so compliance is automatic, not manual.

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